Doubts? Post them here!
1. Fixings and compatibility
Yes. Each package includes fixings for both walls and radiators, heated towel rails, and towel warmers.
Yes, if the pipes have a diameter of 15 to 28 mm and a distance between the pipes of 10 to 35 mm.
Yes, that's fine as long as they are pipes and fall within the compatible mounting dimensions.
Yes. In addition to the radiator bracket, the box also contains the bracket for use on walls, wood, or plasterboard.
Holds up to 10 kg, making it suitable for towels, bathrobes, bags, and other small items.
2. Installation and usage
It can be installed on the radiator in less than 30 seconds, without drilling anything.
No, if you install it on a radiator, heated towel rail, or towel warmer. For wall mounting, you will find the dedicated fixings in the package.
Yes. On the product pages you can find the dedicated video tutorial on how to install it on towel warmers, heated towel rails and walls.
Towels, bathrobes, bags, clothes and small accessories to keep within reach.
3. Customised
You can customize a Letshelter with images, logos, maps, names, phrases, and special graphics.
Upload the file directly from the product page by clicking on “Choose file”.
You can write to us at hello@letshelter.com or on WhatsApp with your request and we will help you prepare it.
Yes. Before creation, we will email you a preview for your approval.
4. Shipping and orders
Shipping costs €5.90 and is free for orders over €89.
Delivery usually takes less than 4 business days.
Yes. Tracking is automatically sent via email or WhatsApp.
5. Returns and assistance
Yes. Returns are free within 15 days of receiving the order.
In case of manufacturing or packaging defects, you can request a refund or replacement according to the terms of sale.
You can write to us at hello@letshelter.com or on WhatsApp.